Shipping Information
*usage of parcel or box depending your item size, quantity and type.
Local delivery will take 1 – 3 working days and international delivery may take 5 – 7 working days. You will receive an update on the delivery status of your order.
Malaysia
Postage (as mentioned above)
Store Pickup
Delivery by Rider (only for Klang Valley Area)
Singapore & Brunei
Postage
For Delivery by Rider, you will be charged RM35 per delivery. You will be informed before delivery is made. We usually advise our customer in the Klang Valley area to opt for delivery options (provided your item is less than 5) as you will be receiving your item the same day.
Once your order has been processed and packed, we will send you an email or message a tracking code for you to keep and eye on the status of your parcel.
Tracking numbers are usually traceable once it is collected and processed by the courier. Do give it at least 24 to 48 hours for it to be processed and appear on their system. If your order was completed during weekend/public holidays, it will be traceable on the next working day
Customers will be informed once item is ready for store pickup.
Your orders should be picked up no later than 5 days from the said date to be picked up. Failure to do so, your item will be considered as in store items (ready stock) and please be advise that YOU WILL NOT BE REIMBURSED. If you would like to reschedule, do contact our customer service line at +60 19-656 8360
